Total number of all employees and volunteers working on a relief operation.

Contacts or interventions, conducted in person or over the phone, by a trained mental health person, with disaster clients that have the potential to make a significant difference in an individual’s or family’s ability to recover from or deal with disaster-caused needs. Such contacts may answer questions, satisfy a need, provide information, or educate.

Contacts or interventions, conducted in person or over the phone, by a trained mental health person, with disaster clients that have the potential to make a significant difference in an individual’s or family’s ability to recover from or deal with disaster-caused needs. Such contacts may answer questions, satisfy a need, provide information, or educate.

Contains personal hygiene items such as toothbrush, toothpaste, soap, etc., given to clients who have been displaced from their homes.

Contains a broom, mop, bucket, disinfectant, rubber gloves and other items, distributed to clients to help them clean their homes after a disaster event.

The number of individual snacks served to clients and workers.

The total number of individual meals served to clients and workers.

The numbers of nights in which people stay in a shelter. It differs from residents registered at a shelter, which are only counted once – each night a resident stays in a shelter is counted separately as a “Shelter overnight stay.”

Any shelter being ran by the Red Cross. These are traditional Red Cross shelters and Red Cross partner shelters displaying any kind of Red Cross logo.